FAQs

Frequently Asked Questions

Why should I outsource my administrative work?

If your company needs administrative and clerical support or your workload exceed your current staffing level, but you don't want to employ a full-time staff or pay huge fees to a temp agency.  Outsourcing to a qualified freelance secretary or virtual assistant means you only pay for the services and time you need. It can help you gain a competitive edge by improving your company's true business focus and reducing the operation expenses. Your company benefits from not having to pay employee-related taxes or social security.  There is no Medical, Dental, pension, vacations or any of the huge cost associated with full-time staff and there is no need for additional office space, computer or other equipment.

Why should I hire JADAA Business Support Services?

I offer accurate and dependable services; I will work efficiently and effectively to get the job done without delay; I guarantee all of my services and customer satisfaction is my number one priority.  JADAA Business Support Services will do a terrific job for you!

How do I get started?

It is as easy as clicking a button.  Just fill out our work project request form.  Then, send us your request and I will begin working on your project as soon as payment is received.

How do I submit my tapes or handwritten documents?

You can send me your documents by e-mail, fax, or mail.

Where do I send my tapes or handwritten documents?

You can send me your request via mail to:

JADAA Business Support Services

17009 Simsbrook Drive

Pflugerville, TX 78660

Or you can send me your request via fax to (866) 499-2012. 

Or you can send me your request via e-mail to info@jadaabss.com

Can I contact your company by phone?

Yes, my office is open from 9:00 am - 6:00 pm CST on weekdays and from 9:00 am - 5:00 pm CST on Saturdays. You can contact us at (866) 758-9032. 

How much will it cost me to use your services?

It will cost you a lot less than you think.  For a complete list of prices, see the contact me at jadaabss@hotmail.com.  I also offer monthly retainer plans for on-going customers.

What kind of monthly retainer plans do you offer?

Monthly Retainer Package is a useful aid for small businesses who do not wish to employ full time staff.  Any hours not used will be credited to the following month.

• 20 hours per month:   500.00  
• 40 hours per month:   950.00
• 60 hours per month:   1350.00

Monthly retainer payments will be invoiced two weeks prior to the end of the month and are due and payable prior to the first of each month of service. Any unused retainer hours will be credited to the following month.  Retainer plans require a minimum two month contract.

What forms of payment do you accept?

I accept the following forms of payment: Paypal, Money Order, Cashier's Check, and Business Check.  Payments by all major credit cards can be accepted through Paypal.  There will be a service charge of 30.00 for any returned checks.  

When is my payment due?

All projects require a 50% deposit.  The remainder of the balance is due upon completion of the project. For companies on monthly retainer, an invoice will be submitted two weeks prior to the end of the month and are due and payable prior to the first of each month of service.   

Where do I send my payment?

Payments via Paypal should be sent to vcobb@sbcglobal.net.   All other payments should be mailed to: 

Client assignments vary in size, but the average assignment is completed within 3-5 business days.  I do offer rush services for an additional fee.   See Services for more information.

What is your refund policy?

I guarantee the quality of my work.  If you are not completely satisfied, return the work to us within 72 hours and I will make the necessary changes to satisfy your needs.  I will not make any refunds for completed services under any circumstances.